Blizzard confirms that a Diablo Immortal bug affecting the fantasy game’s store caused some purchases to not process correctly, meaning players were not receiving items after purchasing Diablo Immortal microtransactions in a small number of cases. The team says a fix has been implemented to prevent the issue from happening again in the future, and affected players will now receive their ARPG items in-game.
Several players recently reported an issue where purchases of Diablo Immortal Eternal Orbs were not being delivered correctly in-game. Eternal Orbs and all transactions were successful”, referring to the most expensive set on sale (priced at $99.99 / £89.99 GBP). The player even comments that “I bought legitimate orbs for $99.99 each”, in a cheeky nod to the recent ban in which the whales in Diablo Immortal were penalized for buying cheap orbs from third-party vendors.
The player then explains that the purchase made on the Google Play Store “was successful for $99.99 but not delivered to the game. When you try to redeem the orbs, it says the item already belongs and an error message pops up.” Several other players have reproduced this issue and claim to have encountered a similar issue.
The thread creator says that after Diablo Immortal Support initially reported that Google was responsible for the issue, Google Support responded that the response from the Diablo Immortal team was unacceptable. When submitting this response to Blizzard Support, the user reports that a new set of 7,200 Eternal Orbs has been sent to their account, although the “You already own this item” error message was still present in the response.
Diablo Community Manager Adam “PezRadar” Fletcher issued an official update, confirming: “Last week, we investigated reports of a small group of players reporting items that they hadn’t earned through their purchases on the game. Devil Immortal app. He explains that the problem is caused by “a bug that affects the closing window of the payment process.” He then says a fix has been put in place “to ensure no new purchases experience this issue” and adds that the support team is “focused on identifying affected accounts so we can move forward and deliver missing items.”
If all this talk of microtransactions has made you hungry, the Diablo Immortal burger was released as part of the Burger King Japan promotion. Meanwhile, patch 1.5.5 has been released for Diablo Immortal, introducing the Season 4 Battle Pass. Take a look at our Diablo Immortal tier list if you’re deciding what to play and our best Diablo Immortal builds and take your pick. the best Diablo Immortal legendary items to help you succeed. We also have the best PC RPGs for you to check out if you like something out of the ordinary.
Source : PC Gamesn
